1. Who are we?

Awen Cultural Trust is a registered charity based in Bridgend, South Wales. Our purpose is to make people’s lives better, by providing cultural facilities inspirational, activities and programs.

Awen attracts around 1,000,000 visits a year to a diverse range of facilities cultural, services and activities that include theaters, libraries, centers community, historic house and country park, and two work-based projects for adults with learning and physical disabilities. Our work has a significant impact on local economies, people’s wellbeing and community cohesion.

The full legal information is:

Awen Cultural Trust Registered Charity No. 1166908 in Wales

Awen Cultural Trust is a company that is registered in Wales at Tŷ

Bryngarw, Bryngarw Country Park, Brynmenyn CF32 8UU Cwm Number. Memory. 9610991

Awen Trading Ltd is a company that is registered in Wales at Ty Bryngarw, Country Park

Bryngarw, Brynmenyn CF32 8UU Cwm Number. Memory. 09619638

Awen is committed to ensuring your privacy is protected. The Policy

This privacy explains the personal data we collect and how we use it. For purposes

Data Protection legislation, the Data Manager is Awen Cultural Trust (ICO registration number ZA186896).

All personal data collected will only be in accordance with this privacy statement use. Awen may change this policy from time to time by updating this page and a list of changes is shown in a separate document, which you can access through the link above.

2. What personal data we collect

We collect only the information we need – including data that will be useful to help us improve our services.

We collect the following types of information:

• impersonal information such as IP addresses (computer location of the internet), pages downloaded and downloaded files.
• personal information such as name, postal address, telephone number, email address, date of birth and payment information (where appropriate). Information is collected in connection with specific activities, such as customer surveys, payment transactions, feedback, donations, taking Participate in competition and process candidates throughout selection processes etc.
• CCTV is used in some of our locations used by members of the public. Main The purpose of CCTV cameras in Awen is to improve security and help prevent and detection of crime and disorder.

We also collect special categories of personal data from individuals that apply to it work at Awen, including information about ethnicity and disability (if the applicant ceases to provide information). We will only use this information in monitoring recruitment statistics.

If we want to disclose the candidate’s information to a third party, for example to obtain a reference or to have a disclosure of the Disclosure and Exclusion Service, we will not do so without giving Know you in advance unless the disclosure is required by law.

We also use cookies on our website. See the list of cookies for more information

3. Our purpose for processing your data

The collection of impersonal information helps us to determine how many people use ours websites, how many people visit regularly, and how popular our pages are. Not the This information tells us about who you are or where you live. Yes but allows us to monitor and improve our service. Personal information is required to fulfill your application, process your order, process your job application, our Enable you to provide a more relevant service, and if you agree, to send you an email for products and other services that we believe you might be interested in. You do not have to disclose any part of this information to browse through sites. However, if you choose to stop Specific information, we may not be able to provide some services to you.

CCTV images are held on our cameras to improve safety and help prevent and detect crime and disorder. Due to the nature of Awen Services there may also be a reason to use material CCTV for other purposes such as Safeguarding Adults and Vulnerable Children. Anything is dealt with Applications disclosed by a third party organization in accordance with official guidance and on an individual basis.

Candidates / Personal Information is requested regarding candidates to monitor recruitment statistics except where a candidate is successful. When a candidate becomes an employee, the Information provided by them forms part of the personal file and is used to provide necessary support or for equality data statistics for the organization.

4. What we do with the information we collect

We need this information to understand your needs and provide you with a better service, and can use your data in one of the following ways:

• Provide the products and services for which you have requested
• Maintain internal records
• Improving our products and services.
• Where you have given your consent, we may send you information Promotion of time to time for services, new products, offers or any information we think it might be interesting to you using the address, email address and telephone number a You provided (see section 5, below).

5. Use your information for marketing

We will only use your information for marketing purposes where you have ‘opt-in’ and We have agreed to send you more information.

You have only agreed that information will be sent in a way (ways). 

Marketing information includes information from libraries, parks, theaters, centers community and projects for adults with disabilities.

6. Who receives the personal data

We will only share your information if:

• We are required to do so legally, e.g. by law enforcement agency that is used power is legally or if we are enforced by the order of the Court.
• We believe it is necessary to protect or protect our rights, property or personal safety of our people or visitors to our sites or websites
• We work with a carefully selected partner that carries out work or processes data on our behalf. These include:
  • Posting housing – will only use name and address data for postage purposes
  • Card payment processors – will keep data about name, address and card for purposes process card payments on our behalf
  • Ticket service provider – will keep data about name, address and personal data other such as email address and telephone number to allow us to operate a ticket service efficient to our customers
  • IT specialists – software providers that have access to data to support support a maintain systems and meet the needs of the contract.
• We only choose partners that we can trust. We will only be transfer them to personal data if they have signed a contract that requires them to them:
  • comply with the requirements of data protection legislation
  • treat your information as carefully as we would do it
  • use the information for the purposes for which it was supplied only (and not to them) own purposes or the purposes of any other organization)
  • allow us to carry out checks to make sure they do all these things.

4. What we do with the information we collect

We need this information to understand your needs and provide you with a better service, and can use your data in one of the following ways:

• Provide the products and services for which you have requested
• Maintain internal records
• Improving our products and services.
• Where you have given your consent, we may send you information Promotion of time to time for services, new products, offers or any information we think it might be interesting to you using the address, email address and telephone number a You provided (see section 5, below).

5. Use your information for marketing

We will only use your information for marketing purposes where you have ‘opt-in’ and We have agreed to send you more information.

You have only agreed that information will be sent in a way (ways). Yes

Marketing information includes information from libraries, parks, theaters, centers community and projects for adults with disabilities.

6. Who receives the personal data

We will only share your information if:

• We are required to do so legally, e.g. by law enforcement agency that is used power is legally or if we are enforced by the order of the Court
• We believe it is necessary to protect or protect our rights, property or personal safety of our people or visitors to our sites or websites
• We work with a carefully selected partner that carries out work or processes data on our behalf. These include:
  • Posting housing – will only use name and address data for postage purposes
  • Card payment processors – will keep data about name, address and card for purposes process card payments on our behalf
  • Ticket service provider – will keep data about name, address and personal data other such as email address and telephone number to allow us to operate a ticket service efficient to our customers
  • IT specialists – software providers that have access to data to support support a maintain systems and meet the needs of the contract.
• We only choose partners that we can trust. We will only be transfer them to personal data if they have signed a contract that requires them to them:

– comply with the requirements of data protection legislation

– treat your information as carefully as we would do it

– use the information for the purposes for which it was supplied only (and not to them)

own purposes or the purposes of any other organization)

– allow us to carry out checks to make sure they do all these things.

7. Security and storage of your information

Information is stored on the administrators used by third parties selected in

Careful as explained above – they may be located inside or outside the Economic Area

European. We may also store data on paper files.

We are committed to ensuring your personal information is safe. To prevent access

or unauthorized disclosure, we have put in place physical, electronic and managerial procedures

work to safeguard and secure the information we collect online against loss, misuse or change.

Examples of our safety include:

• Only authorized personnel can access information about consumers and

we use industry standard security technology (such as TLS / SSL, but not

limited to it) to encrypt financial and personal information that you input before it

be sent to us over the internet.

• Access controlled by systems and information through authorized levels and processes.

• Where necessary, you will receive a password that allows access to specific systems that hold personal data

it is your responsibility to keep this password safe and not to share it with anyone.

• We train our staff to make them aware of how to handle information and how and when

tell something when things go wrong.

Information is kept for as long as we need it only, unless it needs to be retained

for legal purposes or to make sure we will not contact you if you have asked us not to

do that.

Customer personal information is kept for as long as we need to provide

goods, services or information for you.

Personal / sensitive information is held in connection with job applicants for a period of 6 months.

All data will either be erased or cleared.

CCTV Images – Normal digital recordings will be kept for a period of 31 days on a drive

hard or disk and then they will be overwritten.

Except for evidential purposes images will not be copied. All recorded material a

provided as evidence is treated in accordance with the procedures defined under the Police Act a

Criminal Evidence (PACE) and this Procedure to ensure continuity of evidence and route

clear exploration

8. How we use cookies

Cookie is a small file that can be installed on the hard drive of your computer when you visit a website. The cookie

help analyze web traffic or let you know when you visit a site

specific. Cookies allow web apps to respond to you as an individual. The ap on the web can modify it

actions for your needs, what you like and do not like by collecting and remembering

information about your choices.

We use traffic log cookies to identify which pages are used. This is ours

help analyze data on web page traffic and improve our website to tailor it to

customer needs. We will only use for statistical analysis purposes

this information and then the data is removed from the system.

In general, cookies help us to give you a better website, by allowing us to monitor what

pages that are useful to you if some are not. A cookie does not give access to your computer or

any information about you in any way, other than the data you choose

share with us

You can choose to accept or reject cookies. Most web browsers accept cookies in

Automatically, but you can usually customize your browser’s installation to refuse cookies if you prefer.

This can prevent you from taking full advantage of the website.

9. Links to other third party websites

Our website can include links to other websites that are of interest. However, after you

Use these links to leave our website, you should note that we do not have control over the other website

that. Therefore, we can not be responsible for the protection and privacy of any information provided

You have when visiting such sites and such sites are not governed by the

this privacy statement. You should be careful and look at the privacy statement that is relevant

to the website in question.

We try to protect the integrity of our website and welcome any feedback on any

Third party links we provide.

10. Manage your personal information

You may choose to restrict the collection or use of your personal information in the methods

follow up:

• by changing the settings on your browser so that you do not accept cookies

• whenever you fill in a form on the website, we will ask for you

Permission to use your personal information for direct marketing purposes

• if you have already agreed to use your personal information for purposes

Direct marketing, you can change your mind at any time by clicking on the option

unsubscribe or e-mail us at enquiries@awen-wales.com

11. What are your rights?

You can ask to see the information we have on you

You have the right to ask for all the information we have about you and the services a

we will get you When we receive a written request from you, we must give you access to

everything we’ve recorded about you.

However, we can not let you see any parts of the record that include:

• confidential information about others;

• Data a professional considers that it will cause you serious harm

physical or mental well-being of you or someone else;

• If we believe that giving you information can prevent us from preventing or detecting a crime

You can ask to change information that you think is wrong

If you at any time think that the information we process on you is wrong,

You can ask to see this information and even arrange for it to be corrected.

We may not always be able to change or delete that information but we will correct it

Factual errors and we could include your comments in the record to show that you disagree with it.

You can ask to delete your information (right to be forgotten)

In certain circumstances, you can ask your personal information to be deleted, for example:

• Where your personal information is no longer needed for the reason it was collected in the place

first

• you have deleted your permission to use your information (where there is no legal reason)

another for us to use)

• Where there is no legal reason for using your information

• Where the information needs to be abolished by law

Where your personal information is shared with others, we will do what we can do

to make sure that those who use your personal information comply with your request for cancellation.

Please note that we can not delete your information where:

• we are required by law

• It is used for freedom of expression

• it is for public health purposes

• it is for scientific or historical research, or statistical purposes where it would mean no

information can be used

• it is necessary for legal claims

You can ask to restrict what we use your personal data about

You have the right to ask us to restrict what we use your personal information about

place:

• you have entered incorrect information, and have told us about it

• where we do not have a legal reason to use that information but you want us

Restrict what we use about it instead of eliminating the whole information

completely

When information is restricted it can not be used other than by storing the data safely and with you

Permission to deal with legal claims and protect others, or where it is for public interests

important UK.

Where a restriction has been placed on use, we will inform you before we continue to use your

personal information.

You have the right to ask us to stop using your personal information for any

Awen service. However, if this application is approved, this may cause delay or suspension

provide that service.

Where possible, we will try to comply with your application, but we may need to hold or use

information because we are required by law.

You can ask your information to be moved to another provider (data portability)

You have the right to ask your personal information to be returned to you or to a service provider

Another of your choice in a commonly used format. This is called data portability.

However, this only applies if we use your personal information with consent

(not if it is

law requires) and if computer decisions were made and not a person.

As Awen does not use personal data to make any automatic and niche decisions

Portability of data applies to the services you receive from Awen.

If you would like to make a complaint about how we have handled your personal data, you can contact our Safeguarding Officer

Data that will investigate the matter.

If you are not satisfied with our response or believe that we do not process your personal data in

In accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Officer is Helen Sage and you can contact her at

Awen Cultural Trust

Bryngarw House

Parc G

You may choose to restrict the collection or use of your personal information in the methods

follow up:

• by changing the settings on your browser so that you do not accept cookies

• whenever you fill in a form on the website, we will ask for you

Permission to use your personal information for direct marketing purposes

• if you have already agreed to use your personal information for purposes

Direct marketing, you can change your mind at any time by clicking on the option

unsubscribe or e-mail us at enquiries@awen-wales.com

11. What are your rights?

You can ask to see the information we have on you

You have the right to ask for all the information we have about you and the services a

we will get you When we receive a written request from you, we must give you access to

everything we’ve recorded about you.

However, we can not let you see any parts of the record that include:

• confidential information about others;

• Data a professional considers that it will cause you serious harm

physical or mental well-being of you or someone else;

• If we believe that giving you information can prevent us from preventing or detecting a crime

You can ask to change information that you think is wrong

If you at any time think that the information we process on you is wrong,

You can ask to see this information and even arrange for it to be corrected.

We may not always be able to change or delete that information but we will correct it

Factual errors and we could include your comments in the record to show that you disagree with it.

You can ask to delete your information (right to be forgotten)

In certain circumstances, you can ask your personal information to be deleted, for example:

• Where your personal information is no longer needed for the reason it was collected in the place

first

• you have deleted your permission to use your information (where there is no legal reason)

another for us to use)

• Where there is no legal reason for using your information

• Where the information needs to be abolished by law

Where your personal information is shared with others, we will do what we can do

to make sure that those who use your personal information comply with your request for cancellation.

Please note that we can not delete your information where:

• we are required by law

• It is used for freedom of expression

• it is for public health purposes

• it is for scientific or historical research, or statistical purposes where it would mean no

information can be used

• it is necessary for legal claims

You can ask to restrict what we use your personal data about

You have the right to ask us to restrict what we use your personal information about

place:

• you have entered incorrect information, and have told us about it

• where we do not have a legal reason to use that information but you want us

Restrict what we use about it instead of eliminating the whole information

completely

When information is restricted it can not be used other than by storing the data safely and with you

Permission to deal with legal claims and protect others, or where it is for public interests

important UK.

Where a restriction has been placed on use, we will inform you before we continue to use your

personal information.

You have the right to ask us to stop using your personal information for any

Awen service. However, if this application is approved, this may cause delay or suspension

provide that service.

Where possible, we will try to comply with your application, but we may need to hold or use

information because we are required by law.

You can ask your information to be moved to another provider (data portability)

You have the right to ask your personal information to be returned to you or to a service provider

Another of your choice in a commonly used format. This is called data portability.

However, this only applies if we use your personal information with consent

(not if it is law requires) and if computer decisions were made and not a person.

As Awen does not use personal data to make any automatic and niche decisions

Portability of data applies to the services you receive from Awen.

If you would like to make a complaint about how we have handled your personal data, you can contact our Safeguarding Officer

Data that will investigate the matter.

If you are not satisfied with our response or believe that we do not process your personal data in

In accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Officer is Helen Sage and you can contact her at

Awen Cultural Trust

Bryngarw House